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Privacy policy

Privacy

Privacy policy

PLACEHOLDER POLICY — drafted for build completeness. Legal entity, registered address, company number and jurisdiction must be inserted and the whole document reviewed before this store takes an order.

What we collect

  • Order data — name, delivery and billing address, email, phone, order history.
  • Payment data — handled entirely by our payment processor. We never see or store full card numbers.
  • Account data — your chosen shade and delivery cadence, so repeat orders are correct.
  • Usage data — pages viewed and device type, via analytics and advertising cookies you consent to.

Why we use it

To take payment, deliver your order, run your subscription, provide support, meet tax and accounting obligations, and — only where you have consented — to send marketing and measure advertising.

Who we share it with

Payment processors, shipping carriers, our fulfilment facilities, email and analytics providers. We do not sell personal data.

Your rights

You can request access to your data, correction, deletion, a portable copy, or object to processing. UK and EU customers hold these rights under UK GDPR and GDPR; Australian customers under the Privacy Act 1988; California residents under the CCPA. Email us and we will respond within 30 days.

Retention

Order records are kept for the period tax law requires. Marketing contact data is kept until you unsubscribe.

Cookies

Essential cookies keep your cart and session working. Analytics and advertising cookies are set only after you accept them, and you can withdraw consent at any time.