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PARTLINE

Contact us

Support

Contact

PLACEHOLDER POLICY — drafted for build completeness. Legal entity, registered address, company number and jurisdiction must be inserted and the whole document reviewed before this store takes an order.

Real people, and no chatbot in front of them. We answer within one business day, usually sooner.

Email

help@partline.com — orders, subscriptions, shade advice and anything that has gone wrong.

Shade help

Not sure between two shades? Email a photo of your parting in daylight, no flash, and we will tell you which one to take. Take the deeper option if you are torn.

Managing a subscription

Skip, reschedule, change shade or cancel from your account. If you would rather we did it, email and we will action it the same day and confirm in writing.

Hours

Region Hours
United States Mon–Fri, 9:00–17:00 ET
United Kingdom Mon–Fri, 9:00–17:00 GMT/BST
Australia Mon–Fri, 9:00–17:00 AEST

Postal address

To be completed on incorporation — a registered trading address is required in the footer and on invoices before launch.